Chai Wu

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3.9

( 8 reviews )

Chinese

Closed 11:30 AM - 09:00 PM See Hours

Fifth Floor, Harrods, 87-135 Brompton Rd, London SW1X 7XL, United Kingdom +44 2038-198-888

Chai Wu is a brand that offers a unique culinary experience for its customers. It is a restaurant located in an accessible location that can be easily found on Google Maps. The restaurant offers a range of delicious cuisines such as Wagyu, Peking duck, Dim sum, Sushi, and Lobster in an inviting environment. They are also known for their delectable dumplings and cocktails. The brand's commitment to catering to diverse dietary needs is evident in their options for halal dishes. The atmosphere is inviting and perfect for a relaxed fine dining experience. Chai Wu has received numerous positive reviews from its patrons, who commend the restaurant for its excellent service and delectable food. It is a must-visit restaurant for anyone looking for an unforgettable culinary experience.

Amenities and More

Service options
- Delivery
Offerings
- Late-night food
- Small plates
Planning
- Accepts reservations
- Reservations required
Payments
- Credit cards
Children
- Good for kids
- High chairs
Crowd
- LGBTQ+ friendly
- Transgender safe space
Highlights
- Great tea selection

Reviews

3.9/5

8 reviews

5 stars

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1 stars

Meire santiago

March 22, 2024

An absolutely delightful experience - located inside Harrods Dept Store, this restaurant oozes chic sophistication yet a warm friendly style of service. We were warmly welcomed & introduced to the delights of the pan asian menu by the restaurant manager & a selection of cold & warm appetizers were quickly served perfectly accompanied by some pink champagne nicely served in chilled glasses. The dumplings, wagyu beef puff pastry & sashimi were an excellent way to start. The mains were delicious especially the duck, codfish & fried rice with juicy plump prawns which were so fresh & packed with flavour. Just about everything we had was delicious & authentically Asian yet with a twist that made the food even better. The food arrived perfectly paced & the attentive staff were always on hand. Thoroughly enjoyed our experience here & we definitely will be back. Reservations necessary as the restaurant was packed!

Matthew eavy

March 22, 2024

Enjoyed the evening at Chi Wu, in particular loved sushi, you have to try and indulge yourself. Make sure you book a table when chef Victor is in😉, it worth to wait even if its busy.

Amy feng

March 22, 2024

I was looking forward To Chai Wu for my birthday meal, was made to fill out a form prior to arrival but when I got there found out there was no need, wasn't read. My reservation was for 6 they told me 6.45 at first and they may charge as it would say I didn't attend, so upon arrival there was confusion Asked if I could have my champagne I bought within harrods they said they would charge me 25, ridiculous and made me not want to order anything more honestly. Didn't feel welcomed didn't even get offered a water. I have certainly had better customer service, considering they are in Harrods its not a good look So the food I loved cute place something to experience

Graham gottfried

March 22, 2024

Beautiful pan Asian cuisine located within Harrods. We started off with the wagyu puffs which literally melt in your mouth with its tender filling and buttery flaky pastry. The duck pancakes are to die for, with the garlic truffle oil. Lovely atmosphere, with great service too. We were also fortunate enough to experience the dim sum terrace one floor below- again beautiful venue with equally beautiful food. Highly recommend! Foodie heaven.

Cassie

March 22, 2024

Very upscale and nice Asian cuisine experience. My favorite thing was by far the Korean Lobster and the wagyu puffs, they both were jam packed with great flavor. The old fashioned was fantastic, it had great a smoky flavor too it and went down smooth. From the minute we walked through the door we were taken care of with kindness and respect. We were shown to our table with a smile and we’re having our drinks orders taken within a few minutes. The wait staff was very friendly and happy to help by making suggestions. The atmosphere was very nice inside, classy and warm. I would not hesitate to go here again.

Nelson wu

March 22, 2024

It's Harrods so it won't be cheap but gosh why does it have to be bad? Please improve your food and especially the service! It would be a boon to the overall department store and diversify the customers coming in, if the restaurants were actually good.

Robert mancuso

March 22, 2024

Absolutely horrendous. NO FLAVOR. Food isn’t made fresh and cannot be customized. We ordered chicken rice and a few sushi and nothing tasted good. My child had an allergy and they were not able to accommodate in any way.

William pattie

March 22, 2024

Fantastic customer service. Lovely atmosphere. Few items were out of stock which was disappointing. Still water was not cold. Had to ask for ice. It is a very expensive restaurant. Sushi was the best thing there. Very fresh. Food overall is good.